How We Keep Your Data Secure
An overview of bj88 live's data protection practices
SSL Encryption
Every transaction and login is protected by 256-bit SSL encryption. Third parties have absolutely no access to your information.
No Data Selling
Bj88 live never sells or rents your personal information to third parties. Your data is used solely to improve our services.
KYC Verification
We follow a KYC verification process to maintain a secure environment. Withdrawals are only processed once your identity has been confirmed.
Secure Server Storage
All KYC documents and personal data are stored on encrypted, firewall-protected servers. Unauthorized access is completely prevented.
Data Control
You can view, correct, or request deletion of your data at any time. You have full control over your personal privacy.
Marketing Opt-Out
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time. We respect your preferences.
1. Introduction
bj88 live (bj88live.im) is one of Bangladesh's most trusted online gaming platforms. We believe it is our fundamental responsibility to protect every user's personal information and privacy. This privacy policy has been written in plain English with Bangladeshi players in mind.
This document outlines what information bj88 live collects, why it is collected, how it is stored, and the circumstances in which it may be used. By accessing or registering on this platform, you are considered to have agreed to this Privacy Policy.
Our Privacy Policy always adheres to international data protection standards. If you have any questions, feel free to reach out to our support team at any time.
2. What Information We Collect
bj88 live Only the information necessary to provide our services is collected. We never ask for anything beyond what is needed. A detailed breakdown of the data we collect is provided below:
Registration & Identity Information
- Full name, date of birth, and gender
- Email address and mobile number
- Current address & district
- National ID or passport number (for KYC verification)
- Username & password (encrypted)
Financial Transaction Data
- Payment method details (bKash/Nagad/Rocket/Upay number)
- Deposit & Withdrawal History
- Transaction date, amount, and reference number
Automatically Collected Data
- IP address & device information
- Browser type & operating system
- Site access times and page visit history
- Cookies and session data
- Gaming activity and betting history
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Email | Account Registration & Communication | Yes |
| Mobile Number | OTP Verification & Security | Yes |
| NID / Passport | KYC & Age Verification | Yes for withdrawals |
| Payment Information | Transaction Processing | Yes |
| Cookies Data | Service Improvement | No (opt-out available) |
3. How Your Data Is Used
bj88 live Your data is used only for specific, transparent, and legitimate purposes. We never use your information for anything outside the scope of this policy.
- Account Management: For registration, login, and identity verification.
- Financial Transactions: To process deposits and withdrawals.
- Customer Support: To address your complaints and respond to your inquiries.
- Security Verification: To detect and prevent fraudulent activity.
- Legal Obligations: To meet the requirements of relevant regulatory authorities.
- Service Improvement: Analytics to improve the overall user experience.
- Promotional Communications: To send you offers and bonus information, with your consent.
- Responsible Gaming: To identify unusual gaming patterns and provide appropriate support.
5. Cookies Policy
bj88 live Uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Functional Cookies: To remember your preferences, such as language and theme.
- Analytics Cookies: To understand site traffic and usage patterns.
- Marketing Cookies: To show you relevant offers based on your preferences.
You can disable non-essential cookies at any time through your browser settings. Please note that some features may become limited as a result.
6. Security Measures
Protecting Your Data bj88 live Follows the highest industry security standards. Our security infrastructure is continuously updated and improved.
- 256-bit SSL/TLS encryption — applied to all data transmissions.
- Two-factor authentication (2FA) — for enhanced account security.
- Regular security audits and penetration testing.
- Firewall & DDoS protection measures.
- Passwords are stored using bcrypt hashing — never in plaintext.
- Suspicious login detection with real-time alerts.
7. Data Retention Period
bj88 live Your data is never held longer than necessary. Retention periods by data type are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years After Account Closure | Identity Verification Records |
| Gaming History | 3 Years | Dispute Resolution |
| Cookies Data | 30 Days – 1 Year | Service Improvement |
| Support Messages | 2 Years | Customer Service Standards |
Once the retention period expires, data is securely deleted or anonymised in a way that no individual can be identified.
8. Your Rights
bj88 live As a user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.
Right to Access
You may request to view the information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data where no legal obligation requires its retention.
Right to Restrict Processing
You may request that your data be used only for specific, limited purposes.
Data Portability
You may request an export of your data in a readable format.
Right to Object
You may object to your data being used for marketing or analytical purposes.
9. Protection of Minors
bj88 live Strictly prohibits providing services to anyone under 18. We take the utmost care to protect the privacy and safety of minors.
- Age verification is carried out at the time of registration.
- Date of birth documentation is mandatory as part of the KYC process.
- We do not knowingly collect data from anyone under the age of 18.
- Any data found to belong to a minor is immediately deleted and the account is suspended.
If you believe a minor has created an account on this platform, please contact us immediately at support@bj88live.im.
10. Third-Party Services
bj88 live We work with select trusted third-party service providers who help us deliver our services. Each partner operates under their own privacy policy, and we only share the minimum information necessary.
- Payment Gateway: bKash, Nagad, Rocket, Upay — for transaction processing.
- Game Software Providers: For slots, Live Casino, and Sports Betting services.
- Identity Verification Service: For completing the KYC process.
- Customer Support Platform: To manage live chat support.
- Analytics Tools: To monitor site performance.
11. Privacy Policy Updates
bj88 live reserves the right to update this privacy policy as needed. For any significant changes, we will:
- We will display a prominent notice on the website.
- You will be notified of any changes via your registered email.
- The "Last Updated" date at the top of the page will be revised accordingly.
- Re-consent may be required for significant changes.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
12. Contact & Complaints
For any questions, comments, or complaints regarding this Privacy Policy, please contact our data protection team:
- Email: support@bj88live.im
- Live Chat: Available 24/7 at the bottom-right corner of the website
- Support Hours: 7 days a week, 24 hours a day
- Response time: within 24–48 hours